Here are some useful tips for a pleasant visit to Croatia and Dubrovnik.
Passport or some other internationally recognized identification document. Information about visa regime between the Republic of Croatia and other countries available at the website of the Ministry of Foreign and European Affairs of the Republic of Croatia.
There are two climate zones in Croatia. A temperate continental climate prevails in the interior, whereas a pleasant Mediterranean climate prevails along the Adriatic coast with sunny days throughout most of the year, dry and hot summers and mild and humid winters. Average April temperature in Dubrovnik varies between 14°C and 18°C, but the nights can be pretty cold, so it is recommendable to bring some warm clothes with you. To check the current and five-day forecast for Dubrovnik please visit Dubrovnik Weather Forecasts
GMT plus one hour in winter and GMT plus two in summer.
Tap water is drinkable throughout Croatia.
Post offices are generally opened Mo-Fr from 8:00 to 19:00 and on Saturdays until 13:00. Postage stamps can be purchased in post offices and at newsstands.
Telecard operated public telephones are installed at various central locations in all towns and villages, as well as at international airports, harbors, marinas and similar locations. Public telephones can only be used with phone cards. All public card-phones can be used for national and international calls. Dialing instructions and international codes are posted in all public telephones. Phone cards of 500, 200, 100, 50 and 25 telephone impulses can be purchased in post offices, newsstands, hotels and tourist offices.
There are several mobile phone (GSM network) providers in Croatia. If you don’t have roaming service, we advise you to make respective arrangements with your local network provider before departure. Upon arrival to Croatia, one of the Croatian network providers will automatically appear on your display. For telephone charges make sure to check details with your local network provider. The international country code for Croatia is +385 and the area code for Dubrovnik is 020 (when dialling from within Croatia; do not dial the first zero when calling from abroad).
Banks are generally opened Mo-Fr from 8:00 to 20:00. On Saturdays banks are open until 12:00. Most common credit cards, such as American Express, Diners, Eurocard/Mastercard and Visa are widely accepted at hotels, restaurants, shops, supermarkets, etc. A list of banks in Dubrovnik can be found at Dubrovnik online website.
Cash Dispensing/Automated Teller Machines (ATMs; Bankomat in Croatian) are located all around the town, a list of which can be found on Dubrovnik online website.
Shops and department stores are open Mo-Fr from 8:00 to 20:00, and on Saturdays from 8:00 to 14:00 or 15:00. A smaller number of stores may close between 12:00 and 16:00. Many stores are also open on Sundays, especially during the summer. Public services and companies generally work Mo-Fr from 8:00 to 16:00.
The currency unit in the Republic of Croatia is the kuna (HRK or Kn), which is divided into 100 lipa. Coins exist in denominations of 1, 2, 5, 10, 20 and 50 lipa, and 1, 2, 5 and 25 kuna. Banknotes exist in denominations of 5, 10, 20, 50, 100, 200, 500 and 1,000 kuna. Foreign currencies can be exchanged at banks, exchange offices, post offices, travel agencies, hotels, camps, marinas, while checks/cheques can be cashed in at banks. The current exchange rates are approximately: 1 kn = 7,3 € or 5,3 USD. For most current rates you may check the website of the Croatian National Bank or go to Oanda.
A tip is not obligatory, but small change is always welcomed. Taxi drivers, porters, hairdressers, etc., will always appreciate a small tip.
The official language in Croatia is Croatian, but many people also speak English, French, German or Italian.
TAX REIMBURSEMENTS FOR FOREIGN CITIZENS:
Tourists making purchases in Croatia (apart from petroleum derivatives) which exceed 500 kuna per receipt may reclaim VAT – Value Added Tax (PDV in Croatian). At the point of purchase the sales person will, on your request, provide a form PDV-P, which should be filled out and stamped on the spot. Upon leaving Croatia the receipt must be verified by the Croatian Customs Service. A PDV refund in kuna can be obtained within six months, either at the same shop where the goods were purchased (in which case the tax is refunded immediately) or by posting the verified receipt back to the shop, along with the account number to which the refund should be wired. In that case, the refund will be processed within 15 days of receipt of the claim.
SAFETY AND MEDICAL CARE:
Croatia is one of the safest countries in the world with a very low crime rate. You may walk freely throughout the city at all times. You are encouraged, however, to take normal precautions to ensure your safety.
Medical assistance is available in hospitals providing 24-hour emergency service. Foreign tourists do not pay for medical services if a Health Care Agreement was signed between Croatia and their respective country of origin. In case of an emergency, you should call 112.
Pharmacies/Drug Stores are opened from 8:00 until 20:00. Names, addresses and telephone numbers of pharmacies that remain open until late at night on public holidays and on Sundays, are listed in daily papers.
The electrical system in Croatia is based on 220V, frequency 50Hz and requires two-pronged wall plugs. Visitors from other countries may need to bring a voltage adapter and/or a plug adapter for their electronic devices. Please check your current adapters to see if they will accept up to 220V.
Hotel Hilton Imperial located across the street vis-à-vis CAAS offers fitness facility, swimming pool and sauna. For more information visit the web page of Hilton Imperial hotel.
Taxi Service in Dubrovnik:
Central Dispatcher: Tel. (+385) 20 970
Taxi station Pile: Brsalje: Tel. (+385) 20 424 343